1. Introduction

coall is committed to maintaining a safe and secure platform that protects children from exploitation, abuse, and harm. We strictly prohibit any form of Child Sexual Abuse and Exploitation (CSAE) and take all necessary steps to prevent, detect, and report such content and activity on our platform.

2. Zero-Tolerance Policy on Child Sexual Abuse Material (CSAM)

coall enforces a zero-tolerance policy against Child Sexual Abuse Material (CSAM). This includes but is not limited to:

• Any content that depicts, encourages, or facilitates child sexual abuse or exploitation.
• Any attempt to groom, solicit, or engage minors in inappropriate conversations or activities.
• The sharing, storage, or transmission of CSAM in any form.
• The use of the platform for the recruitment or facilitation of child trafficking or exploitation.

3. Proactive Detection and Reporting

To ensure compliance and prevent CSAE, coall implements the following measures:

• Automated Scanning & Moderation: We use various review processes to detect and remove any content that violates child safety policies.
• User Reporting Mechanisms: Users can report any suspected CSAE content directly within the app, which will be reviewed and actioned promptly.
• Collaboration with Law Enforcement: We cooperate with global law enforcement agencies and organizations like the National Center for Missing and Exploited Children (NCMEC) to report and act on any CSAM-related incidents.
• Strict Content Moderation: All user-generated content (UGC) is subject to review by our trust and safety team to identify and remove any harmful material.

4. Compliance with Child Safety Laws

coall adheres to all relevant local and international child protection laws, including:

• The EU General Data Protection Regulation (GDPR) for children
• The U.K. Online Safety Act
• Canada’s proposed Online Harms Act (Bill C-63)
• Canada’s proposed Protecting Young Persons from Exposure to Pornography Act (Bill S-210)
• The U.S. Children’s Online Privacy Protection Act (COPPA)
• Other applicable laws that mandate the protection of children online

5. User Guidelines & Enforcement

To ensure the safety of minors, the following user guidelines are enforced:

• Age Restrictions: coall is not intended for users under the age of 13. Users found to be underage will have their accounts suspended.
• Strict Community Standards: Any content involving minors must comply with our safety policies and will be subject to moderation.
• Account Suspension & Reporting: Users engaging in CSAE-related activities will be permanently banned and reported to authorities.

6. Dedicated Child Safety Contact

For any child safety concerns, authorities, parents, or users can contact our dedicated Child Safety Officer: filip.lasocki@coall.com.

7. Ongoing Commitment to Safety

coall continuously updates and strengthens its child protection measures in alignment with best practices and regulatory requirements. We work with child safety experts and advocacy groups to improve our policies and detection mechanisms.