Terms of Service

Coall creates technologies and services that enable people to connect, build communities, and explore new experiences. These Terms of Service (the "Terms") govern your use of Coall, including our apps, features, services, technologies, and software (the "Coall Products" or "Products"), except where we expressly state that separate terms apply. If we show you ads on Coall Products, these Terms also govern how Coall uses information to display ads that businesses and organizations pay us to promote. These Products are provided by Coall Inc. These Terms constitute an agreement between you and Coall Inc.

Our Products enable you to connect with friends and communities, discover personalized content, and receive relevant ads tailored to your interests. If you use our Products for free with ads, businesses, organizations, and other entities pay us to display ads for their products and services. You can also choose to subscribe to use our Products without ads. Our Privacy Policy explains how we collect and use your information, including to determine the ads you see. You can review your privacy choices at any time in the Coall app settings.

  1.                      Introduction
    1.     Overview of Coall Services

Coall provides a platform that allows users to connect, build communities, explore events, and interact with businesses and organizations. Our services include personalized event recommendations, group memberships, and relevant advertising content based on user preferences and activities.

  1.     Agreement to the Terms

By using Coall, you agree to these Terms. If you do not agree to any part of the Terms, you should not use Coall. We recommend reviewing the Terms periodically, as continued use of the platform implies acceptance of any changes.

  1.     Acceptance and Modifications

Coall may update these Terms to reflect changes to our services or legal requirements. When significant changes are made, we will notify you at least 30 days in advance. Continued use of the platform indicates your acceptance of the revised Terms.

  1.     How we update our Terms of Service

Coall may update these Terms of Service periodically to reflect changes in our services or legal requirements. When we make significant changes:

Our mission is to empower people to build communities and bring the world closer together. To help advance this mission, we provide the Products described below to you:

  1.     Coall Mobile App

Your experience on Coall is uniquely tailored to you: from the events, recommendations, ads (if we show you ads on Coall Products), and other content you see on Coall's platform to the groups you join and other features you might use, such as event listings and search. We use information about the connections you make, the choices and settings you select, and what you share and do on and off our Products to personalize your experience.

For more information about how we use information to provide you with a personalized experience, please review our Privacy Policy.

  1.           Coall’s Mobile App Function
    1.                Connect You with People, Groups, and Events

We help you find and connect with people, groups, societies, businesses, organizations, and events that matter to you across the Coall Products you use. We use the information we have to make suggestions for you – for example, groups to join, events to attend, profiles to follow, or people you may want to connect with. Stronger ties make for better communities, and we believe that our Products are most useful when people are connected to those they care about. We strive to ensure that the content and suggestions you see on Coall are as interesting and valuable to you as possible.

  1.                Discover Content, Products, and Services

To help you discover content, products, and services that may interest you, we show you offers and other sponsored or commercial content from businesses and organizations using Coall and other related products. This allows you to find new events, services, and communities that enhance your experience on Coall.

  1.                Recommendations and Customization

We provide personalized recommendations to enhance your experience on Coall. By using information about your interactions, preferences, and activities, we suggest events, groups, and other content that we think you will find valuable. For more information on how our recommendation systems work, including how they prioritize signals to determine which content and suggestions to show you, and options for customizing your experience, please review our Recommender Systems’ System Cards.

Our goal is to make your experience on Coall as engaging and relevant as possible, connecting you with the communities, events, and services that enrich your life.

  1.                      User Eligibility and Account
    1.     Who can use Coall

You must meet the following criteria to use Coall:

  1.           Minimum Age

You must be at least 18 years old to create an account and use Coall. By registering, you confirm that you meet this age requirement.

  1.           Account Validity

By using Coall, you agree to provide accurate and truthful information when creating an account. You are responsible for keeping your account secure and for any activity that occurs under your account.

  1.     Account Creation and Maintenance

You must create an account to access certain features of Coall. When creating an account, you agree to:

 

  1.     Account Suspension and Termination

Coall reserves the right to suspend or terminate your account in the following scenarios:

We will make reasonable efforts to inform you of the reasons for suspension and the actions you can take to resolve the issue if applicable.

  1.                      User Content and Conduct
    1.     Content You Share

You are responsible for the content you post or share on Coall, including:

You are encouraged to share content that enhances your experience and the experience of others. This may include:

You must ensure that any content you share is respectful, non-offensive, and complies with Coall’s Community Standards. You may not share content that is unlawful, harmful, or infringes upon the rights of others.

  1.     Community Standards

Coall aims to create a positive and inclusive environment for all users. You agree to adhere to the following community standards:

Failure to comply with these standards may result in content removal, suspension, or termination of your account.

  1.     Reporting Violations and Enforcement

Users can report content or behavior that violates our Community Standards. Coall will review reported content and take appropriate action, which may include content removal, account suspension, or legal action.

  1.                      Permissions and Intellectual Property
    1.     Permissions You Give Us

By using Coall, you grant us certain permissions necessary to provide our services:

  1.           Content License

All content and materials provided by Coall are protected by intellectual property laws. This includes:

Coall retains ownership of all intellectual property related to the platform, including but not limited to:

You may not use, reproduce, or distribute any content, software, or intellectual property belonging to Coall without our explicit permission.

  1.     User Intellectual Property Rights

While you retain ownership of the content you create, by posting it on Coall, you grant us a license to display, distribute, and modify your content within the platform for promotional and operational purposes.

  1.                      Legal Framework and Liability
    1.     Liability

Coall provides its services on an "as is" basis, and we do not make any warranties about the performance, security, or availability of the platform. You use Coall at your own risk, and we are not liable for any damages or losses, including:

If you have a dispute with Coall, we encourage you to contact us directly to resolve the issue. In the event that we cannot resolve a dispute informally, you agree to the following process:

  1.           Arbitration

Coall is a free platform, and we generate revenue through a combination of the following sources:

  1.           Targeted Ads

Coall offers businesses the opportunity to reach niche audiences through targeted advertisements. We use anonymized data such as user interests, behaviours, and locations to display ads that are relevant to your activities on the platform. Users have the option to subscribe to an ad-free experience.

  1.           Ticket Sales

Coall facilitates the purchase of tickets for events, experiences, or venues listed on the platform. A portion of the revenue generated from ticket sales goes to Coall as a transaction fee for providing this service.

  1.           Venue Rentals

Businesses or individuals can promote venue rentals for events, social gatherings, or meetups on Coall. We may collect a fee for enabling the connection between the user and the venue, or charge venues for premium listings and promotions.

  1.     Advertising Policies

Coall allows businesses and organizations to advertise on the platform, and we are committed to ensuring that ads comply with the following standards:

We reserve the right to review and reject ads that do not comply with our policies.

  1.     Sponsored Content and Promotions

Businesses can promote events, products, or services through sponsored content. Sponsored content must be clearly labeled as such and comply with Coall’s advertising policies.

  1.                      Contact Us

If you have questions or concerns about these Terms or the Privacy Policy, you can contact us at franciszek.lasocki@coall.com We encourage you to reach out with any concerns regarding the platform or your rights as a user.


    Privacy Policy

  1.                      Introduction

At Coall, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, including our mobile app, website, and related products (“Coall Products” or “Products”). By using Coall, you agree to the terms outlined in this policy.

  1.                      Information we collect
    1.     Data You Provide to Us

We collect the following types of information directly from you:

  1.           Account Information

When you create an account on Coall, we collect the following:

To enhance your experience and help you connect with others, you may choose to provide additional profile information, including:

We use location-related information that you permit us to access when you activate the Location Services setting on your device. This may include your GPS location and, depending on your device's operating system, other related data.

Even when Location Services is deactivated, we still receive and utilize some location-related information. This includes:

We utilize location-related information—like your current location, where you reside, the places you frequent, and the businesses and individuals nearby—to enhance and personalize your experience on Coall. This includes:

This use of location information is detailed further in our Privacy Policy, guiding how we enhance service offerings and maintain platform integrity.

  1.           Messages and Communications

We collect and store the following types of communication-related data:

If you use Coall for purchases (e.g., buying tickets or paying for premium services), we collect your payment details to process transactions securely:

When you join or participate in events and groups on Coall, we collect information related to your activity:

 

  1.     Data We Collect Automatically

In addition to the information you provide, we collect certain data automatically when you use Coall. This helps us improve the functionality and security of our platform.

  1.           Usage Information

On our Products, you can engage in various activities such as sending messages, capturing photos and videos, buying or selling tickets, and much more. We refer to all the things you can do on our Products as "activity." We collect your activity across our Products and the information you provide, including:

You may opt to share details regarding your religious beliefs, sexual orientation, political opinions, health status, racial or ethnic background, philosophical convictions, or trade union membership. Such types of information are granted specific protections under the laws of “Your Jurisdiction”.

  1.           Device Information

We collect information about the type of device you are using to access Coall, the Browser you use to access it or the version of the app that you have

We use cookies and similar tracking technologies to collect information about your interactions with our platform. These technologies help us enhance your experience by remembering your preferences and ensuring that our services work efficiently.

In addition to cookies, we may use other technologies such as web beacons, pixel tags, and device identifiers to collect data.

You can control the use of cookies and tracking technologies through your browser or device settings. However, disabling certain cookies may affect the functionality of the platform.

  1.           Information from partners, vendors, businesses, and other third parties

What types of information do we collect or receive? We gather and receive information from various sources including partners, vendors, and third parties, which encompasses a range of your activities and information both on and off our platforms.

Here are some examples of the information we receive about you:

Partners also share identifiers like your email address, demographic details, and advertising device ID with us. This assists us in linking your activities to your account, should you have one. You can modify your Cookie settings to control how we utilize certain information from partners to tailor and personalize content and advertisements for you.

We receive this information regardless of whether you are logged in or have an account with our Products. More details about how we connect information from partners to your account are available.

Furthermore, partners may share with us their communications with you if they direct us to provide business services for them, such as aiding in the management of their communications. To understand how a business processes or shares your information, you should review their privacy policy or contact them directly.

  1.           Anonymised information

In certain instances, third parties process information to remove personal identifiers, aggregating or anonymizing it, so it no longer identifies individual persons before we receive it. We utilize this de-identified information as outlined below, without attempting to re-identify individuals.

 

  1.                      How do we use your information?
    1.     Key Highlights on use of information

We recommend you events, groups, and connections based on your interests, preferences, location, other profile characteristics, and ways you interact with our products.

  1.     Coall Products and service improvement

At Coall, we are continuously working to improve our existing Products and develop new ones that align with your interests and needs. The information we gather from you is vital in guiding these enhancements.

Here’s how we use the information we collect:

When you use our Products, you see ads, such as suggested venues or suggested events. You also see ads shown through  when you visit other apps. To provide our Products for free, we use your information to show you ads, which advertisers, businesses, organizations and others pay us to show you. We want everything you see to be interesting and useful to you, so we personalize ads for you and measure how they perform. We use information from your account or across accounts in your “Account Centre” and cookies on our Products for this. You can control whether we show you ads and which information we use to show you ads in Advertising Preferences.

  1.                      Information sharing

At Coall, we understand the importance of your privacy, and we are committed to ensuring that the information you provide is handled securely and responsibly. This section outlines how and when we share your information with third parties, ensuring that it’s done in a way that respects your privacy and aligns with legal requirements.

  1.     Key Points

  User Control: You control most of the data that is shared and with whom it is shared. Through the privacy settings in the app, you can manage the permissions for the sharing of your data.

  Sharing for Services: We share your data with service providers and partners to ensure the effective operation of Coall Products and to provide a personalized experience.

  Anonymized Data: When sharing data for analytics, advertising, or research purposes, we prioritize anonymization or aggregation, ensuring that personal identifiers are removed.

  Legal Obligations: We may be required to share information if compelled by law or to protect the rights, property, or safety of Coall, our users, or others.

  1.     Sharing information in our Apps, Products and Services

To provide and improve Coall Products, we may share your information in the following ways:

We work with partners and third-party service providers to bring you a better Coall experience. This section details how we share your data with these entities:

We retain your personal data for as long as necessary to provide our services or as required by law. Specifically:

In order to provide our services globally, your information may be transferred to and stored in data centers located outside your home country, including countries that may not have the same data protection laws as your own.

You have control over the information you share. Coall provides tools within the app where you can:

You can access these options via the app’s "Privacy Settings" section, where you can also view more detailed explanations of each setting and its impact on your experience.

 

  1.                      Your Jurisdiction

Your rights and the way we process your data may differ depending on your jurisdiction. This section outlines how we comply with the regulations specific to your region, particularly for users in the European Union.

  1.     Our Legal Basis

We process your personal data based on several legal grounds, depending on how you use Coall and where you are located.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This law grants you certain rights, including:

 

 

 

 

 

 

 

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